comfortable stay but needs improvements

The location was perfect for my shopping plans, making it easy to access various stores. The outdoor pool area provided a nice retreat after a busy day, allowing me to relax in a peaceful atmosphere. My room was quite spacious, offering plenty of room to unwind. I appreciated the modern amenities available, especially the fresh linens provided for a cozy night.

There was an accessibility issue due to the lack of an elevator, which made moving my luggage around challenging.

The staff exemplified professionalism and friendliness, making the extension of our stay effortless even on a busy holiday weekend. The well-appointed King Room on the first floor was very clean and comfortable, providing a relaxing atmosphere. Access to dining and shopping was straightforward, although a car is essential for getting around. While breakfast had decent choices, it could be improved further with more variety, and some amenities could enhance accessibility for all guests.

Couldn't recommend more for a quick stop

Friendly staff, clean room, the breakfast options were a fantastic highlight with fresh foods like scrambled eggs and fruit that made starting the day enjoyable, along with the convenience of free parking nearby for easy exploration.

Nothing

the room had a dirty rug , which was disappointing. however, the breakfast was really tasty with fresh waffles , and the staff were super friendly. easy access to shops and restaurants was also a plus.

The outdoor pool area is lovely, with beautiful grounds that are easy to navigate. I appreciated the helpful accessibility features, making my stay as a senior woman feel safe and enjoyable while I relaxed in the peaceful atmosphere.

No elevator for better accessibility.

I had a fantastic stay at the Best Western in McAllen. The staff were welcoming, and I appreciated the clean rooms. The outdoor pool was lovely, perfect for relaxation after a long day of exploring.

Consider asking for a room on the first floor to avoid the hassle of navigating stairs if you have heavy luggage.

my stay exceeded my expectations compared to my previous visit in mc allen. the room was spacious and well-maintained, with fresh linens and modern amenities. i particularly enjoyed the outdoor pool area, which was a relaxing oasis after a long day of exploring.

internet service was unreliable

The outdoor pool area is lovely and perfect for relaxing. The accessible features were very helpful, making it easy for seniors like myself to navigate the beautiful grounds without any hassle.

No elevator for better accessibility.

central spot with easy access to parks and shopping

my wife and I enjoyed a comfortable stay where we could easily walk to nearby parks like fireman's park and archer park. A short stroll took us to la plaza mall for shopping and dining, making our weekend exploring so convenient.

Couples looking for a decent stay

The staff were incredible. When we needed to extend for another night, they managed to sort it out without any hassle, even on a busy holiday weekend.

It wasn't cheap, but considering the service, it was acceptable.

We had a great stay! The room was perfectly clean and comfortable. The breakfast had tasty options every morning. Kudos to the staff for quickly extending our stay without any hassles.

Just a nice choice for a fleeting pause in McAllen with best value for money ratio. The room looked nice when we went in. Bring slippers as the floors were a bit sticky after a long day out.

amazing breakfast and accommodating staff made our stay memorable

Comfortable stay with helpful staff.